Your questions, our answers

FEIERMAX delivers throughout Luxembourg and in border municipalities. Contact us to check availability in your area.

Delivery is included throughout Luxembourg for any firewood order. Kindling, firelighters and offcuts are not delivered on their own, but come free with a wood order. Outside Luxembourg, delivery is quoted on request.

Just let us know an accessible spot on your property and we'll leave your wood there safely.

We typically deliver within 3 to 7 business days after order confirmation.

PEFC (Programme for the Endorsement of Forest Certification) is an international, independent forest certification system that promotes sustainable forest management. Its principle is the chain of custody: the traceability of the wood is verified from the forest to the end customer by an independent certification body. In practice, this guarantees you wood of controlled origin, from sustainably managed forests whose renewal and biodiversity are preserved. FEIERMAX is certified under the number PEFC/22-31-036.

Our wood has a residual moisture content below 20%, in line with European standards. Drying is carried out using heat from biogas.

Store your wood in a dry, ventilated and covered place. Avoid direct contact with the ground.

We accept bank transfer and cash payment. For private customers, payment is due on delivery.

Yes! FEIERMAX offers full garden maintenance: mowing, hedge trimming, clearing, landscaping.

Our logs come in 25, 33 or 45 cm. Tell us the length you need when ordering.

Yes. A €40 deposit is charged for the wire crate and refunded when we collect it.